Contacts Tips and Tricks
Tips for contact management
- Keep data clean: Remove invalid emails before uploading. Try to eliminate duplicates. If duplicates exist across lists (e.g., the same person in two different uploads), and you campaign both lists, that person could get two emails. Be mindful of overlap.
- Target properly: PitchKraft helps by personalizing content which inherently is more compliant with legitimate interest requirements of privacy laws such as GDPR/CCPA than non-personalized bulk emails, but still, always ensure you are targeting prospects that may well want to hear from you. Spend some time really getting the most out of PitchKraft’s email personalization campaign skills.
Contact upload troubleshooting
- Upload fails or freezes: If your file isn’t uploading, check the file size. Very large files could take longer or hit limits. Try splitting into smaller files. Also ensure it’s in a proper format (.xlsx, .xls or .csv).
- Garbled text: If you see strange characters after upload, it might be an encoding issue. Ensure your CSV is UTF-8 encoded (especially if it contains international characters).
- Columns mapped incorrectly: If after importing you see, for example, email addresses in the Name column, the header row might not have been detected properly. Make sure the first row of your CSV has clear headers like “Email”. During the upload mapping step, correct any mismatches.
- Accidentally uploaded wrong list: Simply delete it (if you haven’t used it in a campaign yet) and upload the correct one.
Feel free to contact our support via the in-app Live Chat if you encounter any issues. Our team can assist in formatting your file correctly.
With your contacts successfully loaded into PitchKraft, you’re ready for the next step: creating the campaign. This is a two-minute job and we’ll do that in the campaigns section.
Target properly: PitchKraft helps by personalizing content which inherently is more compliant with legitimate interest requirements of privacy laws such as GDPR/CCPA than non-personalized bulk emails, but still, always ensure you are targeting prospects that may well want to hear from you. Spend some time really getting the most out of PitchKraft’s email personalization campaign skills.
Explore more Contacts support articles.
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